Frequently Asked Questions

Everything you need to know about shopping with The Bentley Collection.

What is the typical shipping timeframe for orders?

Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.

How can I track my order once it has shipped?

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.

Are the materials used in your collection sustainably sourced?

Yes, The Bentley Collection is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and sustainable leather alternatives in our manufacturing process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.